for the last hour or so, it won”t let me log in. keeps coming up with the error message stating “Your account has not logged out from its last session or the server is too busy to handle your request. etc” I have seen this before but usually i can log in within a few minutes. Is there something i can do to remedy this, or do i just wait it out longer?
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Hi D0YLE,This issue is common when server issues occur, or you hop between worlds too quickly. It can also mean what it seems to indicate – that someone else has logged into your account.To be safe, I advise reviewing the security of your device, email and account.Securing your accountIn events of someone breaching your account, you can quickly force them out, by performing a password reset. Follow the instructions on this support page.Reset your passwordLife is like a camera: Just focus on what”s important, capture the good times, develop from the negatives, and if things don”t work out, take another shot!
this did not happen on this account by the way, it happened on another account. i am reporting it to jagex right now.
can someone please tell me how i can report this to jagex? all i can find anywhere is account recovery, but i don”t need to recover the account, as i already have, and changed the password.
jagex.com address. By using this address, you”ll be able to notify Jagex of the incident and they”ll investigate the situation depending on the circumstances & act accordingly. If they managed to find hijacker activity on the account, they may be able to trace the perpetrator.It is a no-reply address however; which means you”ll not receive a individual response.With that said, did you have the RS authenticator enabled? This information is important for us to know, because it will allow us to learn how and where the breach occurred.Once you”ve managed to ascertain where the security weakness was found, it will be considerably easier for us to advise you on your next steps on how to properly sahib.tv your account(s)Support article:Boost your account securityI”ll list some articles that may come in handy for improving your overall security.Please review your current security and if possible, try to strengthen any areas that may be lacking with the help of these articles below:Securing your deviceKeeping your email sahib.tvAll the best!Mistakes are fine to make, as long as you learn from them.Feedback is much appreciated.
23-Feb-2021 05:56:12- Last edited on 23-Feb-2021 11:32:52 by gymgoer