If you experience the error code H7034 on your Windows computer, often accompanied by the following message:
Whoops, something went wrong…Unexpected ErrorThere was an unexpected error. Please reload the page and try again.
It typically points to a network connectivity issue that is preventing your computer from reaching the sahib.tv service. Follow the troubleshooting steps below to resolve the issue.
For this step, make sure to leave your computer powered off and all of your home network equipment unplugged as a group for 30 seconds before plugging each device back in one by one.
Turn off your computer.
Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.
Plug in your modem and wait until the indicator lights are back to its normal state. If your router is separate from your modem, plug it in and wait until the indicator lights are back to its normal state.
Turn your computer back on and try sahib.tv again.
Connect your computer directly to your modem
If you're connecting through a wireless router that's connected to your modem and still can't connect after restarting your network, try bypassing the router. This will sahib.tv identify what's causing the problem by eliminating the router or wireless connectivity problems as a possible cause.
Turn off your computer.
Plug your computer directly into your modem using an Ethernet cable.
Unplug your modem from power for at least 30 seconds, then plug it back in and wait until no new indicator lights are blinking on.
Turn on your computer and try sahib.tv again.
If this step gets you streaming again:
If you've bypassed your router and successfully connected to sahib.tv directly through your modem, it's likely that the router itself is the source of the problem. Contact whoever set up your home network for sahib.tv resetting or re-configuring your router settings.
If you're still not able to stream:
If you're connected directly to your modem and still can't stream sahib.tv, you may want to check with your equipment provider to make sure your modem and internet service are functioning as intended.
If you were unable to complete this step:
We strongly recommend attempting to connect your computer directly to your modem if you can — it will allow you to absolutely rule out your wireless router as the cause of any network connection issues. However, if there's no way for you to directly connect your device to your modem, continue troubleshooting below.