I freshly bought my girlfriend a Yoga 720 as soon as they go on sale at finest Buy. She loves it, yet the touch display doesn't work-related at all. Every a couple of hours that research, I've found this is an concern that has been recorded not just in this subsahib.tv, but on Lenovo's forums:

It appears the windows Creators update messes through the Wacom driver. I can't it seems to be ~ to obtain it working. I've do the efforts updating motorists from Lenovo and Wacom in addition to several other solutions. In the machine manager, the Wacom device has an alarm on it reading "This an equipment cannot start. Code 10. STATUS_DEVICE_DATA_ERROR."

Has anyone found a far better fix for this, yet? It seems insane Lenovo hasn't addressed it, and an ext so, tells customers its a hardware problem when it clearly is not.

You are watching: Lenovo yoga 720 touch screen not working

Thank you for any help you can provide. I'm shedding my mental trying to resolve it and also would dislike to lug the laptop back!


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level 1
· 4y
Just want to let people who are hunting through below like ns did prior to purchasing that I acquired a Lenovo 720 13" in Feb 2018, and also both before and after all the said updates both the touch and also the pen space working fine. (Except in Clip Studio, but that has taken job to figure out ~ above any an equipment I've ever used that on, so..)


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level 1
· 4y

I had manufacturing facility reset my Yoga 720 to it's initial state. The touch screen additionally not working without any updates! :(


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level 1
· 4y

I just bought a Yoga just prior to Xmas, touchscreen didn't work, spoke to support, they issue a complete replacement unit. Just got a brand new replacement, begin it up, goes and also does an upgrade (no choice to not update) and also the touchscreen doesn't work. Downgraded the OS and the touch display still doesn't work. Everything I am finding now on the net is the Microsoft patch, messes increase the driver.


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level 2
Op · 4y

It is - view the short article I put listed below on this thread. There's really nothing you have the right to do.


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· 4y

Have girlfriend tried making certain the hid compliant touch display is enabled? https://www.bing.com/images/search?q=hid+compliant+touch+screen&id=A7DD93407F9FBEFE7188A27714EE610C90450612&FORM=IQFRBA


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Comment deleted by user · 4y
level 2
· 4y

I'm not certain what the deal with is? I've tried downloading and install the brand-new Nvidia driver and also installing the Serial IO driver. Neither have done anything.

Running a GTX 1050 btw. Any fix?


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level 2
Op · 4y
I don’t believe it is an leaf case. I saw your object awhile ago and tried all the measures you suggested - nada. That seems more like an edge systems that will only work-related for some.

I referred to as Lenovo up and they’re well aware of the issue. They speak Microsoft is the one screwing the up and also they should release the patch. Together of Christmas, means more people have purchase 720’s as result of them being on sale. This has actually escalated the problem for Lenovo, lock told me, and they’re pushing Microsoft hard. Nonetheless, they market a laundry perform of potential quick term fixes, consisting of not utilizing Windows Update. Ultimately, castle told me to return it and not purchase a 720.

The guy also was exasperated for having actually to resolve this top top every phone call call.

See more: Heart To Heart Xenoblade Chronicles X, Xenoblade Chronicles X: A Heart


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