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The City of Upland’s Building and Safety Division offers three ways to obtain a Building Permit:
1.) Permit Issuance using the Citizen Self Service Portal (CSS) – requires and electronic device (e.g. computer or cell phone).2.) Permit Issuance using the Citizen Self Service Portal (CSS) located at City Hall with assistance provided by a Building and Safety Division Permit Technician.3.) Plan Submittal, Review and Approval at City Hall by APPOINTMENT ONLY with a Building and Safety Permit Technician and/or Plans Examiner.
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Permit Issuance using Citizen Self Service Portal (CSS)
Upland’s new Citizen Self Service Portal (CSS) is an online permitting system that allows its citizens and contractors doing business within the City to obtain a permit for many construction activities using their electronic device (computer or cell phone).
To use the CSS Portal, please click the link below and enter the REQUIRED information prompted by the online application. Please note that many questions may not apply to your specific project, but still require you to enter the number zero (0) in these fields to process your online permit. These areas are designated as ‘REQUIRED’ and processing your application will not be completed unless all required fields have the quantity you are requesting or the number zero (0).
THE CSS PORTAL MAY BE FOUND HERE: CSS Portal
Payment for the construction permit is by Credit Card only.
It is important to note that a many permits issued using the CSS Portal require the applicant to upload construction plans that will accompany the permit. Please see the list of available online permits below that are identified as requiring construction plans during the online application process.
For answers to your questions regarding the use of the CSS Portal, please contact Building and Safety at (909) 931-4110 option 1.
HOW TO Guidelines – CSS Portal
All new users of the CSS Portal must register for an account. In order to apply for a permit or schedule an inspection, an account is required. Once logged in, all permits associated with the applicant”s account will be available for viewing online. Guest users can only view permit history for a specific address within the City’s boundary limits.
NOTE TO CONTRACTORS: ALL STATE OF CALIFORNIA LICENSED GENERAL OR SPECIFIC TRADE CONTRACTORS PERFORMING WORK IN CITY OF UPLAND ARE REQUIRED TO HAVE A CURRENT BUSINESS LICENSE. IF YOU DO NOT HAVE A CURRENT BUSINESS LICENSE, OR YOU NEED TO APPLY FOR A BUSINESS LICENSE, PLEASE CONTACT UPLAND’S BUSINESS SUPPORT CENTER AT (909) 348-0460 OR ONLINE AT HTTP://UPLAND.HDLGOV.COM. ALSO, YOU ARE REQUIRED TO UPLOAD A COPY OF YOUR CONTRACTOR’S LICENSE AND BUSINESS LICENSE DURING THE APPLICATION PROCESS. A PDF OR JPEG (PHOTO) FILE IS ACCEPTABLE.
Beginning January 3, 2022, the following permit applications must be submitted electronically using the City’s Citizen Self Service Portal (CSS Portal). The permit applications that are limited to online submittal include:
Residential Kitchen Remodel*
Residential Bathroom Remodel*
Residential Swimming Pools and Spas*
Residential Patio Covers, Balconies, Decks*
Residential Rooftop Solar PV Systems***
Accessory Dwelling Units (ADU)*
Junior Accessory Dwelling Units (Jr ADU)*
Residential Garage Conversion**
Residential and Commercial Reroof
Residential and Commercial Electrical Main Service Panel Upgrade
Residential and Commercial Plumbing Repairs
Residential and Commercial Mechanical Repairs and Change-outs
Residential Retaining and Garden Walls*
*Requires submittal of Construction Plans showing the proposed improvements.** Requires submittal of Construction Plans showing the proposed improvements. Also, an onsite Consultation with a Building Inspector is required prior to performing ANY construction on the job site.***Electrical Plans, Manufacturer’s Product Information and Listings, Roof Plan and other pertinent information is required for the installation of the PV System and Electrical Equipment.